Pouch Happening – Planet Aid Bin

One morning a tenant came in to our office and said she was moving out.  Before leaving, she asked if we knew of a place where she could donate her old clothes and shoes. We pointed out the Planet Aid bin that we have available on site. She mentioned that she had been here a few times now, but hadn’t realized this was a donation bin. A few trips later to the bin, she came back in to the office and said she was glad that she was able to donate her stuff without driving to another place.

Later that afternoon, she came back stressed out.  She mentioned that she had mistakenly dumped some personal items that belonged to her friend into the Planet Aid bin, and wanted to know if there was any way we could open the bin so she could get her friend’s items. We let her know that, unfortunately, we didn’t have access to the bin, but would do our best to help her. We called Planet Aid and asked if they could make a special trip for one of our tenants to open the bin and get some of her items back, and Planet Aid said they could do it. While the tenant was listening, we scheduled a date and time most convenient for her when the Planet Aid truck would come by to open the bin and retrieve her things. She was so relieved and thankful that we helped her in this situation, and she ended up renting a smaller unit instead of moving out.