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Pouch Self Storage & RV Centers has been operating mini storage facilities since 1979. We provide a clean and secure environment for the storage of your personal and business needs.

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Sep 28, 2015 | | Tustin , CA
Client's rating: 5 of 5

I'm writing to let you know that I had a VERY positive experience while speaking by phone with Randy recently. On Friday, 9/11/2015, I had a small question regarding my rental bill. Randy went out of his way to resolve it. He was patient and king, and I appreciate it all very much. I have rented a space at TSS for about 15 years. I have always gotten very good customer service there, but I thought this time was noteworthy and wanted to let you know. Thank you for all that you do! Sincerely, Sue Janicki

Jun 29, 2015 | | Anaheim , CA
Client's rating: 5 of 5

I've been at Anaheim for 13 years, as of yesterday. Wow. I have to say that your wonderful self storage in Anaheim has been the one stable thing in my life, since I've been on the road all that time, and I am so glad my things have been safely in your hands. Thank you. I am truly blessed. And the person who really has helped me from the get-go is Randy. Yes, I know he's in Tustin, now, but he is such a gem. When the company made on-line payments a reality in 2009, Randy is the one who took the time to show me how to do that, by phone. And whenever I called there about something, he was always friendly, helpful and besides answering my question, he'd always make me laugh with his wonderful sense of humor. I can't tell you the number of times he's set the whole tone of my day with his customer service mindset. Thank you so much for having him on your staff. He's truly made a difference for me. And one more note: It's too bad that the Orange County Chamber of Commerce does not have an award program like the Las Vegas Chamber of Commerce does: They honor people like Randy who truly have provided outstanding, customer service. Just know that if Pouch were in Las Vegas, I would nominate Randy for a Customer Service Excellence award. He's that good.

Feb 2, 2015 | | Tustin , Ca
Client's rating: 5 of 5

Our experience with Tustin Self Storage has been great! We have a couple of units there and have been doing business with Tustin Self Storage for many years. The facility is very clean and well maintained which was an important factor in our decision to use this facility. The staff is friendly and professional too. I have mainly dealt with Randy over the years. He is great!!. He is professional and kind and has always been quick to offer helpful suggestions for any of our storage needs. I have gotten to know Tulsi and Varinder more recently and they are friendly and helpful too. I have recommended Tustin Self Storage to my family and friends when they needed a storage space. They have all been happy with their experience there too.

Oct 31, 2014 |
Client's rating: 5 of 5

First I want to say that Tulsi went way out of his way to bring there truck on short notice helping me move out. Not only that, I found that I was going to need a second unit and Tulie and his assistant Debbie. I hope thats her name both worked on the paper work while we unloaded. They are all friendly and go out of there way to help in any possible way. The Rancho facility is the best storage place I've ever been to. I highly recommend anyone needing a storage unit or a place to park there RV. Pouch Self Storage is the place to go.

Oct 13, 2014 |
Client's rating: 5 of 5

Very professional staff, helpful. I will recommend this storage to all my friends and family if they ever needed a safe place for their belongings, Mike and Paul are extremely nice and good.

Oct 8, 2014 |
Client's rating: 5 of 5

Great storage facility. Secure and clean. Chris Johnson is the best. Very personable and professional. Highly recommend San Juan if you ever need to store your stuff 

Oct 7, 2014 |
Client's rating: 5 of 5

I really don't like to leave review or feedback... This is first time upload My review First time I want tell about this victoria pouch storage company Since 1995 to now I rent storage unit with 6 different storage companies Long time I Used 6 company but I never have a good feel or good memories.. I seen people long time in storage company office most workers they not really gentle and kind So most I hate to ask them about something or help to storage workers Because they don't really care and not kind ...all the time accept only when I sign up contract first day ...thats it.. I have a lot of my family member they have on they business so they renting many unit from other storage company But they always said same as me about storage workers But I found one storage company Two month ago some body recommend victoria pouch self storage at rancho Cucamonga Close from Victoria garden area... First time I have a no hope anything .. But oh ~ first day start now I got big shock .. I really love here this pouch storage company and great awe workers here.. They are very happiness all the time very kind peoples.. every time when come here same thing make me happy also they make me smile and make my mind very comfortable .. One day I found it ..why how come I can not believe this happy storage company .. Because there is one leader ... great awesome men he is name is tulsi !! Tulsi saha !! when I sign up first time to now ..he make and he gave to my feel mind strong trust and happy and bright smile ... I never seen great guy like tulsi ... He is truly awe some .. I see everyday tulsi He always trying best for he is work .. also he is make me more comfortable and happy...everytime awesome !! great !! I will tell all my family to come here ..they use other storage company but I will invite them this company.. Tulsi I want to say to thank you so much !!! For you help !! You feels Like true real my family ... AAAAA++++++ I glad to move to this pouch self storage company ...also Great great price ..great service All my family they want to come here soon this pouch storage company.. Again He is real professional great guard and I seen him he is try best always work hard ... friendly I want be he is friend ... And my life teacher When I see him I learned about he is personality and work responsibly .. Every body I recommend here 100% 200% IM sure you will like here Have a nice day

Sep 28, 2014 |
Client's rating: 5 of 5

We have a unit now at Self Storage Pouch in San Juan Capistrano, We had a hard time finding a unit my husband had to have certain things on his wish list… we talk to Gilbert at the San Juan Capistrano and he was so nice to work with, he was able to get what my husband had on his wish list. When I go in to pay I like that Chris is so helpful an Chris & Gilbert knows our name and if I would need help they are happy to help. We have a neighbor that said they were not happy with their storage place and my husband told them about Pouch Storage right here in San Juan Capistrano… Thank you Chris and Gilbert

Sep 24, 2014 |
Client's rating: 5 of 5

Everyone was extremely helpful, knowledgeable, & customer service oriented.

Sep 23, 2014 |
Client's rating: 5 of 5

I have been with pouch self storage of Anaheim, Ca. For over 2 years and the customer service I have received by Jeremy Ball has been above and beyond any customer service I have received in the past. He is kind and friendly with my three kids also who can be a handful sometimes but he is always willing to lend a hand.

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