POUCH Happening – Second Move
Yesterday while Linda was on a truck move, the customer came to her frantically! He told her he knew it was late, however he was not able to load all the items in the first truck move and asked her if it would be possible to do a second truck move today? Linda said she would try her best to accommodate him, however, she did not think we would have time. In order to deliver great customer service we were able to move a few things around and Kimberly made the 2 nd move for the customer. The customer walked away saying “wow thank you, you guys really saved me!” He explained he was deploying for a few months and did not know what he would of done without our help! We said, it was our pleasure, after all it’s what we do here at Pouch Victoria!