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POUCH Happening – Three Units Please

We had a very nice lady that came in and rented three units. We told her it would be best if she rents one that will accommodate all her belongings instead of three. She still insisted on renting three units. We did three truck moves as well, one move per unit. This weekend she came in with her daughter who she listed as the emergency contact. After her introduction, her daughter asked her what size units did she rent. She quickly answered, small, medium and large. Her daughter then in a slow but quite loud voice so that her mom could hear said to us, “before she orders an extra large unit on our menu, to please call her first.” Her daughter immediately added, we own three restaurants and this is the best way to talk to her. She’ll understand it better.